Disk Storage: Disk space is the amount of space allotted to your web hosting account. This space is used to store your html files, graphics, audio/video files, e-mails, database and any other files that may make up your web site. You benefit from having 1000 MB of disk space with our Economy plan - enough space to publish just about any type of web site. However, if your site will have many multimedia files or other heavy-duty content, consider using our Business plan. It gives you 50,000 MB of disk space and the freedom to grow without having to worry about space constraints.
Data Transfer: Our Economy plan comes with 20 GB (gigabytes) of monthly traffic free-of-charge. Sites that go over their bandwidth limit are charged $5 per each additionally generated GB. If you need more bandwidth, consider our Business plan; its 500 GB/month traffic allowance should meet the requirements of almost any site. The charge for additional bandwidth with the Business plan is $1 per each additionally generated GB on our servers in the USA.
Free Subdomains: Subdomains are individual web addresses built upon a pre-existing domain name, e.g. sub.example.com. For example, if you wish to have a separate web site for your sales department, you could create a subdomain called sales.example.com. This way, the URL of your sales web site will look more professional and thus add to the total competence of your web presence. You can have as many subdomains as you need. We offer up to 15 subdomains as part of our Economy hosting plan and 150 for our Business plan. If you need more, there is a small one-time fee of $5 per additional subdomain for the Economy plan or $3 for the Business plan.
MySQL Databases: We offer MySQL support with all our packages. Ten MySQL databases are included with our Economy plan, and 100 with our Business plan. You can manage your MySQL databases through the online phpMyAdmin Database Manager, found in the Control Panel. You can also enable remote access for your MySQL users through the Control Panel.
Domain Parking: When you have a domain parked on your account it will act the same way as your primary domain. It will show the same site and any e-mail sent to the parked domain will be delivered to the mailboxes you already have for the primary domain. So for example, if you have example.com, example.net and example.org, and need all of them to open your website, domain parking may be the right solution for you. With our Economy plan you can have up to five additional domains parked at your primary domain. If you need to have more parked domains, consider our Business plan, where 50 domain parking slots are available.
FTP Sub Accounts: With FTP sub-accounts you can allow other people to manage certain areas of your site without providing them with your account login information. With our Economy plan you can have up to 15 FTP sub-accounts. If you need more, consider our Business hosting plan, where 150 FTP sub-accounts are available.
WebMail: Each account comes with a complete Webmail solution, so you can check your e-mail anytime, anywhere. Your mailbox has its own address book, basic and advanced e-mail filters, as well as multi-language e-mail support. You can view, compose, forward, save, and edit your messages, as well as set privacy options, and customize most other features.
The address of your online Webmail is easy to remember - just add "/webmail" after your domain name, such as www.example.com/webmail. Enter your e-mail account username and password, and you are ready to go!
FTP Access: You may use your favorite FTP program to upload and download files anytime from anywhere. You can also set an FTP account for each subdomain you have.
cPanel Importer: Similarly to our FTP Migrator, the cPanel importer was created to help our customers transfer their data from their former hosting (using cPanel). You only need to have an archive of your data in cPanel of your old host, and then in the hosting Control Panel with us fill in the parameters of the remote FTP, HTTP or HTTPS server. Our software will copy all data - all your subdomains, databases, mailing lists, and e-mails will be created in our server along with their content. Sounds incredibly convenient, right?
Site Builder: Instead of baffling around with complex and expensive site building programs, you can create your site quickly, using the site builder tool that we offer. The site builder is a unique, in-house developed software, available to our hosting customers only. It contains a list of predefined site templates. You start by choosing a template, then you create the navigation of your site, and in the end, you edit the pages of the template to add your own text and media. Also, you can add dynamic content to your pages, by using a number of widgets available in the site builder. Thus you can build your site without any knowledge of HTML or web development technologies.
SMTP, POP3 & IMAP Servers:
POP3 is a protocol for retrieving e-mail messages. All e-mail clients (Outlook, Outlook Express, Eudora, Thunderbird, etc.) support the POP3 protocol and can use such mail programs to check your mail on our servers. We support POP3 over SSL as well, which means that you can retrieve your mails from the server securely.
Our IMAP server will permit your "client" e-mail program (e.g. Eudora, Outlook) to access remote messages stored as if they were local. For example, e-mail stored on an IMAP server can be accessed from a desktop computer at home, a workstation at the office, and a notebook computer while traveling, without the need to transfer messages or files back and forth between these computers.
Our SMTP servers allow you to send e-mail from email@example.com. Our servers accept messages via SMTP on ports 25 and 587. As port 25 is blocked by many Internet service providers, you can always switch your mail program to use port 587 instead.
We support SSL for all mail procotols (POP3, IMAP, and SMTP). This allows you to check and send emails securely over encrypted channels.
Linux Based: Our servers are running a heavily-customized version of Debian Linux, one of the most stable server operating systems available.
Online Control Panel: Our in-house developed online Control Panel allows you to manage every feature of your hosting account. Following are some (but not all) of the options available to you:
- Update your contact information.
- Upload and edit files online.
- Create and delete subdomains.
- Park more domains to your account.
- Check detailed site statistics.
- Create and manage mail accounts.
- Create and manage FTP users.
- Create and manage MySQL databases.
- Install various scripts in your account.
- Protect parts of your web site.
It is easy to remember how to access your online Control Panel - just add "/cp" after your domain name, such as www.example.com/cp.
Custom 404 Page: You can create a custom 404 error page for your visitors. This can help you retain visitors who may leave if they get the standard "File not found" page. With a little customization, you can make your 404 page consistent with your site design and much more informative, and provide your visitors with the chance to navigate to other places in your site.
PERL, PHP5, Python, Ruby and TCL: We always do our best to provide our customers with the latest and most stable versions of available programming languages. We offer support for Perl, PHP 5.2, Python, Ruby and TCL.
Spam Protection: Spam is a nuisance for all of us, and for some it causes serious and costly disruptions to their Web enterprises. We are not sitting around letting the spammers call the shots. Your first line of attack are our mail filters, which selectively bounce messages, based on the content of an e-mail's headers. For more power, use SpamAssassin to scan your incoming mail and determine the probability of a mail message being spam. Enabling SpamAssassin globally makes it process any message sent to your domain, while enabling it per-user will make it scan only the messages destined for a particular mailbox.
Anti-Virus Software: E-mail transmitted worms and viruses have recently become quite a problem not only for users around the world, but for Internet Service Providers as well. We employ a simple but very powerful anti-virus solution. When enabled, the anti-virus software will scan all incoming messages. In case viruses are found, the server will not deliver the infected messages to the user's mailbox. The anti-virus software is disabled by default, and can be enabled from the Mail Manager in the online Control Panel.
Unlimited Number of Email Accounts: You can have an unlimited number of e-mail accounts with each domain name you host with us. The mailing system we operate allows you to configure custom auto-responders for each mail account as well as automatic forwarding to one or more e-mail addresses. Also, our mail servers allow you to manage each mail account via POP3 or IMAP locally from your machine.
24/7 Tech Support: Superior customer service is our highest priority. Our highly-skilled technical support team is at your service 24 hours-a-day, 7 days-a-week. You can send your questions or requests through our ticketing system at suresupport.com by simply completing an online form. You will be notified by e-mail as soon as your ticket is answered - within one hour, guaranteed, and often much sooner.
Password Protected Directories: Our fully automated password protection feature allows you to protect directories in your hosting account. You can do this via our easy to use online control panel, by simply clicking a button. Just choose the directory you would like to protect, and then create a user and a password... that's it!
Secure Socket Layer (SSL): SSL is a protocol that uses encryption to safeguard the transmission of sensitive data. Compatible with all modern browsers, it is wise to use SSL when you process credit card transactions on your website, or when you have password-protected areas of your site.
Your site visitors will be able to connect through SSL using a shared security certificate. If you wish to install a personal security certificate (dedicated to your domain only), you need to purchase one from a certificate authority. Our fee to install a personal security certificate is $10 per year.
Server Side Includes: Our servers support Server Side Includes (SSI), a method of calling code from within a page. SSI makes it possible for you to include a snippet of HTML code into a page or a group of pages. When you want to change the code, you simply change it in one place, and then all the other pages are updated automatically.
Graphical Visitor Counter: Our hit counters can be installed on as many pages as you choose at no extra charge. Plus, the code is generated for you automatically, so you just place it on your Web page and you are ready to go.
Super-Fast Servers: Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are with 2x Quad-core Xeon processors, 8 GB RAM and RAID 6 disk arrays. The hot-swap HDDs, power supply units and cooling fans allow repairs/replacement of these components while the machine stays online. This design brings the hardware reliability to a highest level.
Pre-Installed Scripts: You receive several pre-written scripts that come along with your hosting account. These include FormMail, GuestBook and Gallery.
- FormMail: With the FormMail script you can have a contact form on your web site. Your web visitors can submit information through the form which will be e-mailed to you.
- GuestBook: GuestBook is the place where the visitors to your Web site can post their opinions, recommendations or complaints. Such a feature can provide useful feedback.
- Gallery: You can easily publish your albums online with our Gallery application. You can upload the photos either via FTP, or through the administrative interface of the Gallery. The application will generate your online albums with thumbnails, and can resize the images for you, making them more suitable for the web.
Can Host ANY Domain: We can host any domain name extension. Just register your Web site name and set the DNS servers for it to the ones we will give you, or use your own DNS servers and set up a zone to point to our server's IP address.
Website Statistics: The Site Statistics feature found in your Control Panel gives you access to statistics about your Web site, such as hits, visits, etc. Site Statistics are updated once every 24 hours. You can choose basic statistics offered by Webalizer (this is the default setting) or more detailed statistics through AWStats.
Daily Backups: We perform daily system backups, which are kept for seven days on a separate backup server. The archived data includes the files, the mail messages and the MySQL databases that are present on the server at the time the backup is performed. Customers can also create their own backups and download them or keep them in their hosting accounts. Backed up data can be restored through the web hosting Control Panel.